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Noticeboard

New Physiotherapist service - We now have two Specialist Physiotherapists based at Pathhead Medical Centre. They can be booked as an alternative to an appointment with the GP, for people with a muscle, bone or joint problem. There is no need to see the GP first.

Contact reception and they will ask you a few questions to make sure you are allocated an appointment with the most appropriate person.

MEDICATION IMPROVEMENTS - the practice is now running some prescribing improvement projects to ensure that you receive the safest and most cost-effective medications for your conditions. You will receive a letter directly if you are affected by any of these changes.

PRESCRIPTION CHANGES FROM APRIL 2017 - all prescription requests will now take 4 working days to process. Any urgent requests must go to the duty doctor.

Practice Management

Mrs Louise Matthews (f)

Practice Manager                                                                      

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. She is responsible for the day to day operation of the Practice including the management of Receptionists, other Support and Nursing Staff.

LMatt

Administration

Sheila Weatherhead       Clinical Coder                                                                              

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Jane Maben

JM

Mrs Lesley Watson

LW

Mrs Sandra Thomas

ST

 
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