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Noticeboard

What is GDPR?

GDPR is a new law that determines how your personal data is processed, kept safe and the legal rights that you have in relation to your own data. The regulation applies from 25 May 2018. GDPR will supersede the Data Protection Act 1998 which the practice already complies with but strengthens many of it’s principle.

You can find more information on the further information tab under the heading 'GDPR'. We have all of this information displayed in the patient notice board in the practice. If you have any questions then please speak to the Practice Manager.

New Physiotherapist service - We now have two Specialist Physiotherapists based at Pathhead Medical Centre. They can be booked as an alternative to an appointment with the GP, for people with a muscle, bone or joint problem. There is no need to see the GP first.

Contact reception and they will ask you a few questions to make sure you are allocated an appointment with the most appropriate person.

MEDICATION IMPROVEMENTS - the practice is now running some prescribing improvement projects to ensure that you receive the safest and most cost-effective medications for your conditions. You will receive a letter directly if you are affected by any of these changes.

PRESCRIPTION CHANGES FROM APRIL 2017 - all prescription requests will now take 4 working days to process. Any urgent requests must go to the duty doctor.

Health and Care Experience survey 2017-18 (Scottish Government)

Results of the 2017/18 Scottish Government Health and Care Experience Survey (HACE) were released on 24 April 2018.

The Health & Care Experience Survey (successor to the GP and Local NHS Services Patient Experience Survey) asks about people’s experiences of:

  • accessing and using their GP practice and Out of Hours services;
  • aspects of care and support provided by local authorities and other organisations; and
  • caring responsibilities and related support.

The survey found that the majority of GP patients and social care users report a positive experience of their care.

We are pleased to see that responding Pathhead patients positively rate their access more highly than elsewhere in Scotland, and 96% of Pathhead patients positively rate both their overall care and compassion/understanding provided by members of the healthcare team.

Thank you to all those who provided feedback.

PH vs Scotland HACE 2017-18

More detail can be found at www.gov.scot/GPsurvey



 
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